No heat and shut-off utilities in Columbus, Ohio

This page maps every no-heat and utility shut-off report filed with the City of Columbus, Ohio: cases where the heat, air conditioning, water, or power stopped working in a home.

About 300 of these reports also say the landlord or manager was told and did not act. In summer it is the air conditioning. In winter it is the heat. Landlord and management complaints in Columbus →

Renting or buying

Renting or about to?

Tour in cold weather if you can, and ask when the furnace was last serviced. A furnace that fails in January fails when it matters most.

Ask who pays each utility. Some of these reports are shutoffs because a landlord did not pay a master bill, which no thermostat check will reveal.

Check an address on the live map →
Right now

Dealing with it right now?

Heat in an occupied rental is required by code. Report a failure to 311 the day it happens, with the address and how long it has been out.

If your water or power is off because the landlord did not pay a bill they owe, that is a code matter too. Report it and say the shutoff is on the owner’s account.

Owners

Landlord or property manager?

A furnace check before the first cold week prevents the reports that recur most. Master-metered bills are the owner’s to keep current.

Block Report

Is your building or block already on record for no heat and shut-off utilities?

Search any Columbus address to see what neighbors reported in that building and on that block.

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Live map

Want to see all 1,947 heat and utility reports on a map?

1,947 heat and utility reports across Columbus, plus about 81,000 complaints of every kind, plotted block by block.

No heat and shut-off utilities map All complaints
Open live map ↗ No HeatAll other

Where it's most reported

Neighborhoods ranked by rate, meaning each category's share of the neighborhood's reports against its citywide share, so big neighborhoods don't win just for being big. Only rates with enough reports behind them are listed.
#1Westgate & Hilliard fringe2.5×28 reports #2Wake Robin2.5×58 reports #3Eastmoor2.4×49 reports #4Galloway / Prairie Township2.2×14 reports #5Far East / Eastland2.1×236 reports

For contrast, rates run lowest in Far South / Steelton among the busiest areas.

See heat and utility reports on the live map →

Often reported with

What else shows up at the same addresses. Address-level comparison, so this reads as a building-quality signal, not a coincidence of one phone call.
Smoke detectors and fire hazardsAddresses with heat and utility reports are about four times as likely to also have fire safety reports on file.→ Landlord and management complaintsAddresses with heat and utility reports are about four times as likely to also have landlord complaints reports on file.→ RoachesAddresses with heat and utility reports are about three times as likely to also have roach reports on file.→ Sewage backupsAddresses with heat and utility reports are about three times as likely to also have sewage reports on file.→

When it gets reported

Share of the year's reports landing in each month. Each year is scaled to its own level before months are averaged, so a year with more reports, or a change in how the city takes them in, does not tilt the shape.
No heat930 reports
January · 27% of the year's reportsJFebruary · 15% of the year's reportsFMarch · 4% of the year's reportsMApril · 2% of the year's reportsAMay · 1% of the year's reportsMJune · 1% of the year's reportsJJuly · 0% of the year's reportsJAugust · 0% of the year's reportsASeptember · 1% of the year's reportsSOctober · 8% of the year's reportsONovember · 14% of the year's reportsNDecember · 26% of the year's reportsD
Broken AC157 reports
January · 1% of the year's reportsJFebruary · 0% of the year's reportsFMarch · 0% of the year's reportsMApril · 3% of the year's reportsAMay · 4% of the year's reportsMJune · 28% of the year's reportsJJuly · 33% of the year's reportsJAugust · 15% of the year's reportsASeptember · 5% of the year's reportsSOctober · 5% of the year's reportsONovember · 4% of the year's reportsNDecember · 1% of the year's reportsD
Utility shutoffs962 reports
January · 10% of the year's reportsJFebruary · 9% of the year's reportsFMarch · 9% of the year's reportsMApril · 9% of the year's reportsAMay · 5% of the year's reportsMJune · 7% of the year's reportsJJuly · 8% of the year's reportsJAugust · 9% of the year's reportsASeptember · 8% of the year's reportsSOctober · 8% of the year's reportsONovember · 7% of the year's reportsNDecember · 11% of the year's reportsD

No heat reports peak in January. Broken AC reports peak in July. Utility shutoffs reports stay level all year. One blended curve would hide that these problems pull in opposite directions, so each is shown on its own.

All heat and utility reports by month latest month: 80
80 JAN '25 SEP '26

Common questions

How do I report no heat and shut-off utilities in Columbus?

Call 311 the day the heat fails or a utility is shut off. Give the address, what is out, and how long. Say if children, elderly, or medically vulnerable people live there, because that raises the urgency. Report it even if the landlord has promised a fix. The step-by-step reporting guide →

Are heat and utility reports in Columbus going up?

They are steady. So far this year Columbus has logged about the same number of heat and utility reports as the same months last year.

Where are heat and utility reports most common in Columbus?

Rates run highest in Westgate & Hilliard fringe, Wake Robin and Eastmoor, comparing each neighborhood's share of reports against the citywide share. No neighborhood is entirely without them.

Who is responsible for fixing no heat and shut-off utilities?

Landlords must keep heat working in occupied Columbus rentals, and utilities they bill or master-meter are theirs to keep on. A shutoff caused by the owner’s unpaid bill is enforceable against the owner.

Looking at a specific address?

Get the full Block Report, covering what's been reported at that exact address, the same building, and chronic neighbors within a third of a mile.

Search an address →
Source & method

What counts here. Reports of no heat, broken air conditioning, or water, hot water, and electricity shut off, whether from a breakdown or an unpaid master bill.

Data comes from official City of Columbus code enforcement records (Accela portal + ArcGIS REST API). Reports are categorized by keyword matching on complaint narratives and city record types, so counts are reports filed, not verified conditions, and automated matching can misfile individual records. The data window covers JAN 2025 – SEP 2026, so month-of-year patterns will sharpen as full years accrue.